The rooms here are clean and come equipped with a computer and a safe for a comfortable stay. Rewritten: The rooms are neat and have a computer and a safe, making it a great place to stay.

I definitely want to stay in that area again, this place met all required needs. All in all they offer friendly service.

convenient location, very clean, excellent wifi, friendly and helpful staff. I would stay here again.

It was a hot day and the air conditioner had not been turned in the room ahead of time, but it cooled off quickly. The continental breakfast didn't meet my expectations, would have liked to have more fresh fruit and fresher bread. But staff was very good at keeping it stocked with what they did have and brewing fresh coffee. I would have liked juice. Overall it was a good experience. I would stay here again.

The rooms here come equipped with a computer and a safe, and the location is close to many restaurants.

The hotel was excellent with favourable and absolutely perfect location not far from Texas, Kilgore and local restaurants. Had a really good stay overall, the room I stayed in was good-sized with computer and safe, as for instance. The service was great and the staff were helpful and amicable...

I requested a first floor room, and received it. I also ask for nonsmoking room and it was granted, however, when I opened the door, the atmosphere smelled of smoke. There are ways to prevent that smell. I did request that my room would not need daily cleaning, just clean towels and clean trash bags. It was just me, and I wanted to sleep late and get ready for the day at my own pace. The cleaning lady honored my request. I did enjoy my stay and the Shakespeare Festival as well.

The ice machine was a distance away from my room. The towels were well worn and thin. This Best Western could use some updating and maintance. I also saw some bugs and flies.

Quiet atmosphere, low prices for drinks, nice breakfast selection , friendly and apologetic staff.

It was all superb.

The room was great with a cozy bed, a spotless bathroom, and the service was friendly and helpful making check-in a breeze.

The hotel has a great location next to several restaurants, which is convenient for dining out. Our room was spacious and clean, with comfortable beds and a refreshing view from the window. the bathroom was well-equipped with towels and toiletries. the breakfast had a good variety, including freshly made waffles, eggs, and cereal. the fitness center was well-maintained and had all the necessary equipment for a good workout.

The pool area needed some attention as the water was murky and the pool deck was not clean.

This hotel is a great value for the money. It offers affordable prices and attention to detail. The location couldn't be better, as it is conveniently situated near local restaurants and close to main stores. The staff is friendly and provides excellent service. The basic amenities are all provided, and the rooms are comfortable with two very small pillows.

All aspects of this hotel were satisfactory.

The hotel was located near local restaurants, making it convenient for dining options during our stay. The staff at the hotel were friendly and responsive to our needs, ensuring a pleasant and comfortable experience. The rooms were clean and spacious, providing us with a comfortable stay during our visit. The basic amenities provided were satisfactory, meeting our expectations for a pleasant stay.

The hotel could improve on the availability of larger pillows for added comfort.

The hotel provides good value for money, especially considering its competitive prices. The staff were friendly and accommodating, ensuring a pleasant stay. The location, near local restaurants and main stores, was convenient for both business and leisure travelers. The rooms were well-maintained and included basic amenities, making it a comfortable choice for a short stay. The breakfast offered a decent variety, providing a satisfactory start to the day.

All aspects of this hotel were satisfactory.

We had a wonderful stay at a hotel close to main stores and local restaurants. The breakfast was fantastic, and the staff was extremely gracious, courteous, and welcoming. We also appreciated the hotel facilities and the cleanliness of our room. Being located in the area for over 9 years, we can say that this hotel is in a great location, with easy transportation and convenient parking.

Nothing, all was good.

The hotel was located just a few miles from I-20, making it easy to get to. The staff at the front desk were friendly and welcoming. Our room was clean and the beds were comfortable, which was great after a long day on the road. , there was an on-site breakfast offered each morning, though it wasn't the most extensive, it was adequate.

The towels and linens were a bit worn out and could use upgrading. the price we paid was a little steep compared to other hotels in the area.

Clean and comfortable room, friendly staff, and good value for the price. The pet fee for our two small dogs was reasonable. The breakfast, although not extensive, was adequate. The hotel is conveniently located about 4 miles from I-20. I would recommend this hotel for a pleasant stay.